Support
Contact the KlaroNail support desk
A small team in Pensacola, not a call centre. Most emails are answered the same business day.
General support
[email protected]
Order changes, refunds, product questions, bottle verification.
Orders and shipping
[email protected]
Tracking, address corrections, missing parcels.
Phone
+1 (850) 361-2270
Monday to Friday, 8:30am to 5:00pm Central
Postal address
119 South Palafox Place, Suite 405
Pensacola, FL 32502
United States
Returns address
Issued with your return authorisation number. Do not send
bottles back before you have one.
We will never ask for card details by email or phone. All payment happens inside the checkout, on a secured connection. If a message claiming to be from KlaroNail asks you to send card numbers, gift cards or a wire transfer, it is not from us. Forward it to [email protected] and we will report it. This is step four of the source verification guide.
Send us a message
Before you write, these answer most of it
- Where is my parcel, carrier and timing.
- How the 60-day refund works and what it covers.
- Verifying a bottle against the current batch.
- Fifteen answers on dosing, safety and price.
Company details
Saltmarsh Topicals, Inc., incorporated in Florida, 2020. Registration: Florida document number P20000041873. This is the company behind KlaroNail and the operator of this portal. More about how we started is on the who we are page.
Order questions aside, the fastest route to the right pack is still the price page, or go back to the KlaroNail official website.